IT support from Swansea, since 2011.
On site across Swansea and South Wales. Remote everywhere else. One fixed monthly price, and people you can actually talk to.
- Cyber Essentials certified
- Microsoft Partner
- Support in Welsh or English
How big is your team?
The right service depends on how many of you there are, and whether anyone already looks after IT.
Just you, or two of you
Solo and Duo. Business email, security, support and a proper business phone number, in one monthly bill. Built for sole traders and small partnerships.
A team with nobody on IT
Managed IT support. We become your IT department: help desk, updates, security and planning, with on-site visits across South Wales.
A team with an IT person
Co-managed IT. We back up your IT person with holiday cover, out-of-hours, security tooling and specialist depth. Anywhere in the UK.
Everything your business plugs in
One team for the computers, the phones, the cameras and the internet that connects them.
Managed IT support
Help desk, patching, assets and planning for one monthly price.
Co-managed IT
Cover and specialist back-up for your own IT person.
Cyber security
Endpoint protection, email filtering, training and MFA, actually run.
Backup and recovery
Immutable copies ransomware can't touch, tested twice a year.
Microsoft 365
The right licences, secure sign-in and files people can find.
Hosted desktops
Your desktop and business software, reachable from anywhere.
Telecoms and internet
Hosted phones, business broadband and backup connections.
CCTV and access control
Cameras and door entry, installed and secured by our engineers.
AI and automation
Practical AI at fixed prices, including when not to use it.
Small enough to know you. Long enough to have seen it all.
We're a small team in Mumbles. You'll speak to the engineers who look after your systems, not a call centre reading from a script.
- Since 2011
- Fifteen years of IT supportAnd our founder has worked in IT since 1997.
- Fixed price
- Paid to prevent problemsNo pay-as-you-go call-outs. A monthly fee means we only do well when your IT does.
- At cost
- No margin on toolingSecurity and monitoring tools are passed through at our supplier's price.
- Cymraeg
- Support in Welsh or EnglishRing us and ask for a Welsh speaker.
- Certified
- Cyber Essentials, ourselvesAnd we'll get you ready for it too.
- In print
- We wrote the books on itJames is the author of Take Back Your IT and Cyber, Sorted, plain-English guides for business owners.
From our Trustpilot reviews
"Great products, great service, great people, overall great experience working with James, Rhys and the rest of the team at Octopus 365."
"Spoke with them in January as I had some hacking scares and they resolved immediately, and now manage some small but very much needed IT assistance on a monthly basis for an affordable fee."
Find out how exposed you are, free
Before you talk to anyone about changing IT provider, see what an attacker can already see. It takes 15 minutes and needs nothing more than your domain name.
Send us your domain
Your business web address is all we need. Nothing to install, no passwords, no access to your systems.
We look from the outside
Leaked staff passwords, whether criminals can send email as you, and what your business shows to the internet.
You get a plain-English scorecard
Red, amber or green for each check, sent only to an address at your own domain. We'll talk you through it if you'd like.
Useful whether or not you're a customer
How exposed is your business?
A free exposure check takes 15 minutes and needs only your domain name. You get a plain-English scorecard and no sales pitch.